Monday, September 10, 2012

SONICWaLL Graduate Trainee Support Engineer - Bangalore

  • Willing to work in 24x7 environment in night shifts.
  • Good understanding of LAN/WAN topologies and technologies
  • In-depth knowledge of OSI Model, TCP/IP, IP subnetting, Network Security
  •  basics, Routing, Switching and basics of IPV6
Experience & Education:
  • Bachelor's degree in Computer Science/Information Sciences/ Electronic & 
  • Communications Engineering is preferred
  • Responsible for providing technical support across SonicWALL product lines via Phone/Chat & Emails in 24x7x365 days environment
  • Assist customers with deployment of SonicWALL network security products like Firewall/IPS and VPN solutions
  • Provide technical solutions and workarounds for end users on the Level 1 Calls on respective product line

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