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Monday, September 10, 2012
SONICWaLL Graduate Trainee Support Engineer - Bangalore
Requirements:
Willing to work in 24x7 environment in night shifts.
Good understanding of LAN/WAN topologies and technologies
In-depth knowledge of OSI Model, TCP/IP, IP subnetting, Network Security
basics, Routing, Switching and basics of IPV6
Experience & Education:
Bachelor's degree in Computer Science/Information Sciences/ Electronic &
Communications Engineering is preferred
Responsibilities:
Responsible for providing technical support across SonicWALL product lines via Phone/Chat & Emails in 24x7x365 days environment
Assist customers with deployment of SonicWALL network security products like Firewall/IPS and VPN solutions
Provide technical solutions and workarounds for end users on the Level 1 Calls on respective product line
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