Ericsson | Service Engineer

Qualifications

 

1      Experience and AcademicQualification

1.1                                   General competencies

 

·         Ability to work at odd hours

·         Oral and written communication skills

·         Very interested in Technology and Communication.

·         Flexibility and ability to work both in a team as well as individually.

·         Able to perform knowledge transfer.

1.1.1                             Technical competencies

 

Good knowledge and understanding of Ericsson applications and Tools.

 

 

1.1.2                            Human competencies

·         Good Communication skills for written and oral communication

·         Customer service orientation

·         Problem analysis & Solving

·         Learning ability to adopt new technologies 

·         Adaptability to Corporate Environment working in a matrix organization

·         Attention to details for trouble-shooting and customer requirements

·         Stress tolerance to work in shifts

1.1.3                            Academics and Experience

 

Technical college or University degree (preferably BE/ BTech)

0-3 years of experience in Technical Help Desk Environment

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